Jay Kesan on FTC vs. Wyndham Hotel Chain

On three different occasions between 2008 and 2010, hackers broke into the systems of the Wyndham hotel chain, altogether stealing the payment information of over 619,000 customers.  These thefts resulted in over $10.6 million in fraudulent charges to customers’ credit cards.  This sounds almost quaint compared to some of the data breaches that have occurred over the last few years, but recent litigation against Wyndham has the potential to completely change how data breaches are handled in the United States.  

To what extent is a company responsible for the data security of its customers? ITI researcher Jay Kesan lays out the case against the Wyndham hotel chain, whose lax and misrepresented security policies resulted in the theft of payment information for hundreds of thousands of its customers.

Listen to his podcast on WILL – 580 AM.